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Terms and Conditions

Please note that by using this website and/or our online casino software you agree to be bound by our terms and conditions as laid out in our disclaimer below. These terms and conditions are put in place to ensure your safety as much as our own.

Limitations

Playing at Red Flush Casino is only available to persons older than 18 years of age, or the legal age of majority in their jurisdiction, whichever is greater. Minors may not play at this online casino under any circumstances. Any and all play by an 'ineligible person' shall be voided, including any winnings accruing to an 'ineligible person'. We reserve the right to request proof of age at any stage to ensure the prohibition of play by minors. Playing at Red Flush is only available to persons resident in jurisdictions where such participation is legal and not prohibited.

Participation

Participation at Red Flush is at the sole option, discretion and risk of the player. By placing real wagers, the player warrants that he/she is legally able to do so within his/her jurisdiction and that he/she accepts that we are unable to provide any warranties as to the legality or otherwise of their participation in real money play. Any free games offered by Red Flush (which require no real money) are available to all, taking into consideration the limitations above.

Participation Exclusions

For security reasons Red Flush is unable to accept players from certain countries and regions including but not limited to: Afghanistan, Albania, Algeria, Angola, Azerbaijan, Armenia, Bhutan, Myanmar, Belarus, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Moyotte, Congo, Cuba, Benin, Equitorial Guinea, Ethiopia, Eritrea, Gabon, Gambia, Ghana, Kiribati, Guinea, Iran, Iraq, Cote D'Ivoire, Korea, Kyrgzstan, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Maldives, Mali, Mautirania, Moldova, Morocco, Mozambique, Nauru, Niger, Nigeria, Niue, Norfolk Island, Micronesia, Palau, Pakistan, Pitcairn, Guinea-Bissau, Timor-Leste, Rwanda, Senegal, Sierra Leone, Somalia, South Africa, Zimbabwe, Western Sahara, Sudan, Syrian Arab Republic, Uganda, USA, Tanzania, Burkina Faso, Zambia.

Red Flush reserves the right to close Real accounts registered from these jurisdictions. Any winnings from these accounts will not be paid out more than the amount of the deposits that were made on the account. If you have any queries in this regard please contact our support desk at any time.

Eligibility

Red Flush employees, subsidiaries and affiliates, advertising or other agencies, licensees, licensors, distributors and any other associated or affiliated companies are not eligible to play at the casino. The same applies to the immediate family members of any such persons.

Rules, Terms and Conditions

By the act(s) of:

  • Visiting our internet website
  • Opening an account at the casino, either via the website or any other means
  • Downloading the software or obtaining it by any other means
  • Installing the software
  • Operating the software
  • Making use of any guest or real account at the casino
  • Accepting any prize from the casino

The Player warrants and certifies their understanding and acceptance of the rules, terms and conditions as set forth below:

  1. The Player becomes party to and agrees to abide by all of the rules, terms and conditions specified by the casino, including any revisions that may take place periodically. The player specifically agrees to abide by the rules of eligibility as set out above.
  2. The Player agrees not to open, use or reuse an account at the casino, nor participate at the casino, nor accept any prize from the casino if they do not fully understand, agree to become party to and abide by all rules, terms and conditions specified or revised periodically on this website.
  3. The player agrees to review at least once a month these rules, terms and conditions as specified on this website. The Player warrants that there are no legal or other restrictions or prohibitions on their participation at the casino within their jurisdiction.
  4. The Player accepts that it is their sole responsibility to ascertain whether or not online gaming is legal in their jurisdiction.
  5. The Player acknowledges that in order to be eligible for any promotion or bonus in GBP, they must have a registered address in Great Britain and be playing from Great Britain. The casino reserves the right to withhold bonuses resulting from deposits in GBP made from outside of this jurisdiction.
  6. Only players residing in EuroZone and continental Europe excluding Great Britain are eligible to claim a bonus as a result of depositing in Euros. The casino reserves the right to withhold bonuses resulting from deposits in Euros made from outside of this jurisdiction.
  7. The Player is an "adult" over the legal age of majority, as legally defined and / or accepted within their jurisdiction.
  8. The Player does not find our website, software, promotional or other material to be in any way offensive, indecent, objectionable or obscene.
  9. The Player will not allow any third party to use their account(s) at the casino, nor to make use of the software, nor to accept any prize from the casino. In particular, the Player shall not allow any minor child any form of access to any of the above.
  10. The player is solely responsible for keeping their account number and password secure and secret. The player shall not allow any other person or third party including, without limitation, any minor, to use or reuse his or her account, access and/or use any materials or information from the Web site, accept any Prize, or participate in the Games. The player is solely responsible for any purchases and/or losses that may occur on his or her account.
  11. The Player accepts and understands that no deposit or betting is required in order to obtain and operate the software.
  12. The Player indemnifies this online casino, its employees, officers, directors and any and all associated or affiliated persons or organizations against any and all costs, expenses, liabilities and damages arising from any transaction of the Player at the casino. Such transactions shall include but not necessarily be limited to the Player's:
    1. Entry, use or re-use of this website
    2. Use or re-use of any materials at or obtained from the website
    3. Entry, use or re-use of the casino server
    4. Participation at this online casino
    5. Acceptance of any prize from this online casino
    6. Use or re-use of the casino software, whether downloaded from the website or obtained by any other means
  13. The Player further and specifically indemnifies this casino, its employees, officers, directors and any and all associated or affiliated persons or organizations against any and all costs, expenses, liabilities and damages arising from any legal or other action taken either by or against the Player arising from any and all interaction with our casino and/or any of its employees, officers, directors and any and all associated or affiliated persons or organizations. Such action shall include (but not necessarily be limited to) any actions that might arise as a result of the criminalization of online/Internet wagering within the Player's jurisdiction.
  14. The Player obtains no rights to this casino's trade name, specific terms (i.e. the payoff line) or any other terms or materials contained in the website or the software. In the event of the Player applying for a real money account at our casino, the Player in so doing authorizes us and/or our designated agent(s) to investigate his/her creditworthiness in connection with the aforementioned application and/or any subsequent deposits that the player might make at the casino.
  15. Due to e-commerce and online gaming regulations and also requirements by the Federal Action Task Force (FATF), the casino reserves the right to conduct a security review and may require you to provide such security documents that the casino deems necessary in order to maintain our high levels of customer protection and security. In the event of failure to comply with such security requests, the casino reserves the right to void any winnings on your account and/or restrict further purchases and withdrawals and/or lock the account.
  16. The Casino reserves the right to correct any error in bonus points, casino credits, and/or prizes awarded. Winnings will not be affected but the players balance will be adjusted to reflect the correct amount when any error is detected.
  17. Due to revised banking restrictions; Red Flush is limited in the value per cashin that can be payable to each player on a weekly basis. We will pay a maximum of 2 500 (in local supported currency) per week to players that have a single cashin or accumulative cashins over the value of 2 500 (in local supported currency). If the amount to be withdrawn is greater than 2 500 (in local supported currency), the remaining amount will be placed back to the player's account, allowing the player to withdraw additional funds the following week in accordance with this term.We will pay a maximum of 1000 (in local supported currency) per week to all players where their date first wagered is within 35 days or less. The remaining amount will be placed back in the player's account, allowing the player to withdraw additional funds the following week in accordance with this term.
  18. During a player's first month of gaming at the casino no E-Check returns will be accepted on any casino account. In the event that the casino receives any E-Check returns within one month from the first purchase, all winnings will be lost, even if the returns have been settled.
  19. The Player accepts that it is their sole responsibility to ascertain whether they have sufficient funds in the bank account selected to be debited for e-check or any other web wallet deposits made at the casino at the time that the deposit is made and at the time the deposit is debited from the Player's bank account. The casino reserves the right to reject deposits with insufficient funds in the account to be debited at the time of the deposit and/or void any winnings accrued as a result of that deposit. For the avoidance of any doubt it is considered fraudulent to make an e-check or any other web wallet deposit into the casinos or poker rooms when there is insufficient money in the bank account selected to be debited at the time of the deposit, even if it is the player's intention to transfer the funds at a later stage. If the casino is suspicious of any deposits prior to paying any winnings, it may request proof that the funds were available at the time that the deposit was initiated.
  20. The Casino reserves the right to refuse access to the Casino of any person. The casino also reserves the right to withhold any withdrawal they suspect are in anyway linked to fraudulent activity.
  21. Any and all suspicious activity that takes place within the casino will be reported to the appropriate law enforcement agencies.
  22. The Casino is licensed under the terms of Kahnawake Gaming Commission, Canada.
  23. These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. It is only the English version that is the legal basis of the relationship between You and Red Flush Casino and in case of any discrepancy between a non-English version of these Terms and Conditions, the English version shall prevail.
  24. Any and all suspicious activity that takes place within the casino will be reported to the appropriate law enforcement agencies.
  25. Dormant accounts that have not been accessed for 3 months or more will have their available balances purged. These balances will be held in a suspense account should the player wish to access them again. Full notification will be received by the player prior to balances being purged.

Promotions Terms and Conditions

Any sign-up bonus is only valid on your first deposit.

  1. All promotions can only be claimed once per person, household, family, household address, email address, credit card number, or shared computer environment such as a library, workplace, fraternity, university or school.
  2. Unless specifically stated otherwise no two promotions can be used in combination and promotions only apply to deposits and wagers on Red Flush download software.
  3. Every effort will be made to credit a player's account with any promotional points within one business day although normally they will be there much faster. Promotions that are earned over a time period such as weekend or monthly bonuses will be awarded within one business day after the end of that time period i.e. on the Monday after the weekend or on the 1st business day of the following month.
  4. Doubling up on any game at the casino will not count towards a player's wagering requirements.
  5. Red Flush reserves the right to refuse a promotional bonus for any reason whatsoever, including, but not restricted to player abuse.
  6. Each player is only allowed one real active account. If a player has more than one account at a casino then all winnings will be void.
  7. If the Credit Card or Ewallet used to deposit and/or withdraw funds is not in the name of the individual registered on the Casino account, then all winnings will be void.
  8. Players who win a sum that is 5 times or more greater than their total purchases across Red Flush will only be able to withdraw winnings at a sum of $2,500.00 a week.
  9. Promotional offers by email are for the intended recipient only and cannot be transferred. If the player is not the intended e-mail recipient, the offer is null and void.
  10. All casino promotions are reviewed regularly and we reserve the right to change the offer and or terms at any time.
  11. Promotional bonuses/prizes that remain unused in a player's account for longer than 3 months from the date of registration, will be forfeited. Promotional bonuses/prizes will be deemed "used" once the minimum wagering requirements have been met.
  12. If, while playing at this Casino, a player wins a sum regarded by the Casino Management as worthy of publicity, the player agrees to make him or herself available for any event of such nature arranged by the Casino. At all times, the Casino will do its utmost to protect the player's privacy.
  13. While the Casino protects all personal data entrusted to us, we reserve the right to use Players' first names in any Casino announcement pertaining to promotion results.
  14. Employees, officers and directors of the Casino, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for entry. The same terms shall apply to the direct families of such persons.
  15. Red Flush online casino reserves the right to examine player’s engagement in the casino to determine whether or not promotion abuse has taken place. Even if the player has complied with the Terms and Conditions, there are certain instances where promotion abuse can still occur. Non-compliance with the Terms and Conditions is also considered abuse. In these instances Red Flush casino has the right to take the necessary action against a player to rectify the situation. These actions shall be as follows:
    • If the player is identified as a promotion abuser, then Red Flush casino has the right to refuse promotional bonuses or deposit match bonuses to the player. If the player has made an initial deposit to receive such bonuses, this deposit will be refunded and the player will not benefit from the promotion or bonus
    • Red Flush reserves the right to terminate abusive players’ accounts with immediate effect, should they deem it necessary
    • Players that are found to be taking advantage of the promotions and bonuses in an abusive manner that are still admitted to the casino will be refused access to receiving promotional offers
    • In such a case as the player taking advantage of his or her casino account for promotional offers only, and not demonstrating any intention to play or personal risk with his or her funds, the offers of bonus offers and promotional offers (including but not limited to sign up bonuses) will be withdrawn and withheld. This will remain in place until such time as the player demonstrates a significant purchase history within the casino
    • Red Flush casino contributes to and makes use of a network database of fraudsters and promotion abusers. Persons found to be on this database can be refused access to the casino and will be refused access to any promotional offers or bonuses. Red Flush reserves the right to lock their accounts at any time
    • Information relating to known abusers and fraudsters can and will be directed to Datacash, our e-cash partners, and could result in players being refused access to other casinos using Datacash
  16. The sign up bonus is determined by the date an account is opened. If a player opens an account but leaves it dormant for a period of time, the player will still be awarded the sign up bonus that was active when they joined the casino.
  17. Only promotions specifically advertised on this Casino’s website will be honored by the Casino. Any promotional offer issued by any other party, including but not limited to affiliated persons or organizations, may not be recognized by this Casino and are thus deemed invalid.
  18. Any promotional CD offer distributed by Red Flush is for the intended recipient only and cannot be transferred. Players must have received a written invitation addressed to them from Red Flush in order to take advantage of any part of this promotion. Should you be passed the CD by a non representative of Red Flush or if you are not the intended recipient of the CD, the entire offer is null and void.
  19. Any promotion or giveaway run by the casino for any kind of merchandise or cash is not inclusive of any taxes, registrations, licensing, insurance, postage or delivery unless otherwise stipulated within the promotion terms and conditions.
  20. Any cash prizes awarded by the casino will be paid directly into the recipients Red Flush account or casino account.
  21. The Freeplay bonus cannot be used in conjunction with any other special offer, promotion or bonus offer that the casino may be running.
  22. With the mid-week and weekend promotions available to players where players are eligible to receive an amount of free spins, players need to deposit a minimum amount as depicted in the promotional mailer, in order to receive the free spins.
  23. In the case that players do not deposit the minimum amount, they will be eligible for the match bonus offered as a second step, and they will not receive the free spins.
  24. Players who deposit the minimum amount and meet the criteria will receive the free spins as well as be eligible for the match bonus on their second deposit.

We apologise for any inconvenience but we are required to take these steps due to promotion abuse that has occurred in the past. Please be aware that all suspicious withdrawals will be audited before being processed.

CashBack Terms and Conditions

  1. The Cash Back offer is granted to players at the Casino's discretion
  2. The Cash Back bonus is credited automatically every Tuesday to players that qualify
  3. Standard wagering and minimum cashin requirements apply
  4. Players must have deposited and wagered in the previous week to qualify for the cashback bonus
  5. The cashback bonus expires automatically after 48 hours should the bonus not be played

New Player Sign-Up Bonus Offer Terms and Conditions

The $/£/€ 1000 Free Sign-Up Bonus Offer is available exclusively at Red Flush Casino. By accepting the $/£/€ 1000 Free Sign-Up Bonus Offer, the player accepts and understands the following terms and conditions that pertain to this offer, and agrees that all decisions made by Red Flush Casino are final.

  • All first-time players to Red Flush Casino are eligible to receive the $/£/€ 1000 Free Sign-Up Bonus Offer.
  • The $/£/€ 1000 Free Sign-Up Bonus Offer cannot be claimed in conjunction with any other promotion.
  • Eligible players can claim this bonus on the Download Casino, Instant Play Casino and Mobile Casino.
  • The match bonus on each of the player's first three deposits is subject to a minimum deposit of $/£/€ 20.
  • Automatic entry into our loyalty club, Club Red Loyalty, is subject to the player making a first deposit. The 500 free loyalty points will be credited to the player's loyalty account once confirmation of their first deposit has been received.
  • Entry into the Weekend 250 Freeroll tournament is open to new registrants only, and is subject to the player making a first deposit. Payouts won while playing will be credited to the player's bonus balance.
  • In order to receive the 50 free credits every month for 6 consecutive months from the date of registration, the player must make a minimum purchase of $/£/€300 per month, within each calendar month, starting from the month of registration. Free credits not claimed within 5 days will be deemed to have expired and will be removed.
  • Bonus credits not played within 30 days of being awarded will be deemed to have expired and will be removed.
  • It remains at the discretion of the casino whether any expired bonuses are to be re-credited to the casino account in question.
  • No further correspondence will be entered into by the Casino once a decision has been reached.
  • All bonuses are subject to minimum play through requirements before a withdrawal can be made.

Alternative Sign-Up Bonus Offers Terms and Conditions

Match Bonus Terms and Conditions (where offered)

100% match up to $150 + 50 FREE spins on Thunderstruck 2 video slot + Get a free Welcome Pack

For players who receive Sign up match bonus, a minimum of 30 times the bonus balance must be wagered prior to making a withdrawal from their Cash account. Please note, as a player's bonus balance clears from their bonus account to their cash account the wagering required to withdraw from the cash account will also decrease.
For example, if a player receives a $/CAD/£/€150 bonus, they will have to wager approximately $/CAD/£/€4,500 based on a game with 100% wagering contribution (e.g. Slots and Parlour Games) before attempting a withdrawal. Similarly, they will have to wager $/CAD/£/€9,000 based on a game with a 50% wagering contribution (e.g. Table Poker, Casino War, Sic Bo) and so on.

Please note that there is a minimum withdrawal/cash in amount of $/CAD/£/€100

  1. Players must deposit the minimum amount of $/CAD/£/€ 20.00 in order to receive the match bonus and the free spins

FreePlay Bonus Terms and Conditions (where offered)

*Keep up to $100 (or local supported currency) of your winnings. Please read Terms and Conditions carefully before playing

  1. The Player will need to open a first time REAL downloadable account during the promotion time period in order to be eligible for this promotion.
  2. For the purpose of this promotion, players will be allocated $1000 FREE. This amount cannot be increased or reallocated during the promotion.
  3. The Player will have precisely 60 minutes before this promotion ends once it has started.
  4. Any time required to download games that are available within the software will be counted as being part of the allocated 60 minutes.
  5. The initial $1000 is for the purposes of this promotion only and cannot be used as part of normal play.
  6. A minimum purchase of $20 must be made in the Player's REAL account before winnings from this promotion can be transferred to the Player's REAL account.
  7. The Player can claim his or her winnings as soon as he or she has made 100 or more bets and won at least $20 over the original $1000. The Player will be eligible to claim his or her winnings into a real casino account.
  8. The maximum amount that can be won and transferred into the Player's REAL account for this promotion is $100. Any amount over this will be null and void.
  9. The Player will need to activate the free play promotion within 2 days of the REAL account being registered.
  10. If any winnings are made while using the promotional software, these must be claimed within 2 days. The ability to transfer these winnings will automatically be closed at the end of these 2 days. All outstanding credits will be lost.
  11. If the Player is running short on time at the end of this promotion, the Player should ensure that he or she is able to complete the bet that he or she has started. Any pending bets will be deemed to be lost and the funds deducted from the Player's total balance at the end of the promotion.
  12. If the player chooses not to take the Freeplay offer, they become eligible for the alternate offer of 100% up to 100 on their 1st deposit.
  13. In the interest of avoiding any confusion related to this promotion and the winnings transferred to the REAL account, the Player is committing to the wagering requirements in accordance with the normal Terms and Conditions. These include:
      • The Player's deposit may be cashed in, providing any minimum bet requirements associated with redeemed bonuses have been satisfied.
      • Bonus amounts credited to the Player's bonus account are subject to 30 times play through before they may be cashed in.
      • Different games played may contribute a different percentage of the play through requirements.
      • The wagering requirements (for withdrawal purposes) will start being counted from the time the Free Play Bonus winnings are added to the casino account.
      • If the Player claims his or her winnings as part of this promotion he or she will not be eligible for any first deposit bonus offered.
      • All promotions can only be claimed once per person, household, family, household address, email address, credit card number, or shared computer environment such as a library, workplace, fraternity, university or school.
      • The Player acknowledges that in order to be eligible for any promotion or bonus, the Player must be playing with the primary currency used in the country where he or she has a registered address and from where he or she is playing. The casino reserves the right to withhold bonuses resulting from deposits in any currency made in contradiction to this condition. If the currency of the Player's country of residence is not available, the Player will need to play in US Dollars.
      • In the event that the casino deems a player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to sign up bonuses, will be suspended until such time as the player demonstrates a playing history whereby a risk of personal funds is periodically demonstrated at the casino.

VIP Bonus Terms and Conditions (where offered)

$500 or more and get  200 FREE + Get a free Welcome Pack

  • For players who receive the VIP bonus, a minimum of 30 times the bonus balance must be wagered prior to making a withdrawal from their Cash account. Please note, as a player's bonus balance clears from their bonus account to their cash account the wagering required to withdraw from the cash account will also decrease.
  • For example, if a player receives a $/CAD/£/€250 bonus, they will have to wager approximately $/CAD/£/€7,500 based on a game with 100% wagering contribution (e.g. Slots and Parlour Games) before attempting a withdrawal. Similarly, they will have to wager $/CAD/£/€14,000 based on a game with a 50% wagering contribution (e.g. Table Poker, Casino War, Sic Bo) and so on.
  • Please note that there is a minimum withdrawal/cash in amount of $/CAD/£/€100

(Where Offered)

Eligible players who claim any one of the Alternative Sign-Up Bonus Offers will qualify to receive a number of rewarding extras. These will become available once the player has made a first deposit, and are subject to the following terms and conditions:

  • The match bonus on the player's second and third deposit is subject to a minimum deposit of $/£/€ 20.
  • Automatic entry into our loyalty club, Club Red Loyalty, is subject to the player making a first deposit. The 500 free loyalty points will be credited to the player's loyalty account once confirmation of their first deposit has been received.
  • Entry into the Weekend 250 Freeroll tournament is open to new registrants only, and is subject to the player making a first deposit. Payouts won while playing will be credited to the player's bonus balance.
  • In order to receive the 100 free spins every month for 3 consecutive months from the date of registration, the player must make a minimum purchase of $/£/€200 per month, within each calendar month, starting from the month of registration. Free credits not claimed within 5 days will be deemed to have expired and will be removed.
  • Bonus credits not played within 30 days of being awarded will be deemed to have expired and will be removed.
  • It remains at the discretion of the casino whether any expired bonuses are to be re-credited to the casino account in question.

No Deposit Bonus (where offered) Terms and Conditions

  • No deposit bonuses (where offered) are only available to new Real Players.
  • Because NO purchase is required the total winnings on all NO-DEPOSIT bonuses are limited to $/£/€/CAD250 (or local supported currency) maximum. Should the player win in excess of $/£/€/CAD250 the excess will be removed from the players account before fulfilling the cashin.
  • Minimum initial bonus wager requirements and minimum cashin requirements apply.
  • Because NO purchase is required on all NO-DEPOSIT bonuses, the total winnings are limited to a maximum of $/£/€/CAD250 (or local supported currency). Should the player win in excess of $/£/€/CAD250 the excess will be removed from the players account before fulfilling the cashin./

Bonus Account Terms and Conditions

  1. Player's total account balance consists of a cash account balance and a bonus account balance.
  2. A Player's bonus account cannot be cashed in, but can be used to place wagers.
  3. A player's cash account may be cashed in provided any minimum bet requirements associated with redeemed bonuses have been satisfied.
  4. Specific play-through requirements are indicated in the terms and conditions of each promotion.

Bonus Account Terms and Conditions also include:

  1. Bonus amounts credited to a Player's bonus account are subject to 30 times play through before they may be cashed in.
  2. Different games played may contribute a different percentage of the play through - up to 100%, towards the required play through.
  3. The contributing percentages are as follows:

    Games Percentage
    Slots and Parlor Games (Keno and Scratch Card Games) 100%
    All Table Pokers (except Caribbean Draw Poker,  3 Card Poker,  Texas Holdem Poker, Texas Holdem Bonus Poker), Casino War, Red Dog 25%
    All Roulettes, All Blackjacks (except Classic Blackjack), Craps, Sicbo, 3 Card Poker,  Texas Holdem Poker, All Video/Power Pokers (except  All Aces Video/Power Pokers) 10%
    Baccarat 8%
    Texas Holdem Bonus Poker,  Caribbean Draw Poker, Classic Blackjack, All Aces Video/Power Pokers 2%

  4. As the required play through requirements is met, funds are automatically transferred from the Player's bonus account to their cash account.
  5. Play through is achieved when any real money wager is made. The Player can use either their bonus or their cash account.
  6. For any wagers made, the wager is deducted from the Player's cash account. If there is no cash available, then the wager is deducted from the bonus account. This effectively means that funds in the Player's bonus account are only played if there is no cash balance.
  7. If a Player makes a withdrawal, their bonus account is reset to zero. This means that if a Player chooses to take back the money they deposited, they will lose any bonus money they may still have remaining in their Bonus Account.
  8. Winnings on wagers made from a Player's cash account are credited directly to their cash account. Winnings on wagers made from a Player's bonus account are credited to their bonus account. Where crediting a Player's bonus account with winnings would result in the bonus account exceeding the size of the original bonus amount, any excess winnings are credited to the Player's cash account. Note: This is less any automatic transfers from bonus account to cash account that might have occurred.
  9. If the casino deems that the autoplay feature has been used for the purpose of meeting bonus account wagering requirements, Red Flush reserves the right to void winnings.
  10. Observations of playing patterns such as the playing for deliberate minimum risk, equal, zero marginal or hedge betting may not be considered as playing in the appropriate spirit for the purposes of meeting bonus wagering requirements. Should the Casino deem that these practices have been utilised for the specific purpose of meeting wagering requirements, the casino reserves the right to withhold any cash in and/or confiscate all winnings.
  11. Other practices of playing behaviour which may lead to the casino withholding cashins and/or confiscating all winnings include, but are not limited to placing single bets whereby the wager consists of the majority of the total available balance and the bonus balance contributing to a significant portion of that balance. The placing of single bets that are equal to or in excess of 25% of the bonus that is credited to your account in order to meet wagering requirements for the bonus is considered as irregular play, and can result in any eventual winnings being confiscated. A 'single bet' in multi-hand blackjack means the sum of all bets placed in all positions for that deal. Should the casino deem that practices such as this have been utilized; the casino reserves the right to withhold any cashins and/or confiscate all winnings.

Scratch Card Promotions (where offered)

  1. Any player claiming a refund of a scratch card purchase may not do so before they actually scratch the card.
  2. Any attempts otherwise, will be viewed as promotional abuse and player may be suspended until such time as the player demonstrates a playing history whereby a risk of personal funds is periodically demonstrated at the casino.

Cash Account Terms and Conditions

For players who receive a first deposit or sign up bonus, a minimum of 30 times the bonus balance must be wagered prior to making a withdrawal from their Cash account. Please note, as a player's bonus balance clears from their bonus account to their cash account the wagering required to withdraw from the cash account will also decrease.

For example, if a player receives a $/CAD/£/€100 bonus, they will have to wager approximately $/CAD/£/€3,000 based on a game with 100% wagering contribution (e.g. Slots and Parlour Games) before attempting a withdrawal. Similarly, they will have to wager $/CAD/£/€6,000 based on a game with a 50% wagering contribution (e.g. Table Poker, Casino War, Sic Bo) and so on.

Please note that there is a minimum withdrawal/cash in amount of $/CAD/£/€100.

Self Exclusion

Players can opt to self-exclude themselves from our casino for a limited period. Our casino has 2 self-exclusion periods to help players who have problem gambling:

  • A minimum 24 hours cooling-off period
  • A minimum 7 day cooling-off period
  • A minimum 6-month self-exclusion period

Note that players who have opted for self-exclusion will not receive any promotional correspondence from our agents for the period of their exclusion.

CD Promotion Terms and Conditions (where offered)

  1. This promotion is only available to New Real Players by special invitation. These are players who have not previously opened a Red Flush Casino account.
  2. Any promotional CD offer distributed by Red Flush is for the intended recipient only and cannot be transferred.
  3. Players must have received a written invitation addressed to them from Red Flush in order to take advantage of any part of this promotion. Should you be passed the CD by a non representative of Red Flush or if you are not the intended recipient of the CD, the entire offer is null and void.
  4. Minimum initial bonus wager requirements and minimum cash in requirements apply.
  5. Because NO purchase is required the total winnings on all NO DEPOSIT bonuses are limited to $/£/€/CAD250 maximum. Should the player win in excess of $/£/€/CAD250 the excess will be removed from the players account before fulfilling the cash in.

Red Flush $5,000 Draw

How it Works:

  1. Entrants are not required to make a deposit in order to enter the Red Flush $5,000 Draw
  2. Please ensure that you enter your full name and email address before clicking on the SUBMIT button

The Draw:

  1. The Red Flush $5,000 Draw will take place on 30 June 2012, after which the winner will be notified via email.
  2. Only valid entries received will be eligible for the random draw.
  3.  The random draw will be conducted by Red Flush Casino, thus all decisions are final.
  4. The winner will be required to submit a valid identification document to Red Flush Casino within 48 hours. Failure to comply with this request will result in immediate disqualification.

Restrictions:

This competition is null and void in countries where online gambling is prohibited. All entrants are required to be older than 18 years of age, or the required legal age in their jurisdiction.

The Red Flush $5,000 Draw will be determined as follows:

  • Entrants are not required to make a deposit to enter the draw
  • To remain eligible for the draw, each entrant is required to remain a subscriber to all Red Flush Casino email communication during the competition period.
  • Personal information collected from entrants, such as their email address, will be treated as confidential and not be made available to third parties.
  • Red Flush Casino respects the privacy of each entrant. Should you no longer wish to receive communication from Red Flush Casino, you may unsubscribe by sending an email to support@redflush.eu or by clicking on the unsubscribe link at the bottom of the mail.
  • Red Flush Casino reserves the right to change the rules or terms and conditions for this competition at any time, or without prior notice.
  • Red Flush Casino reserves the right to remove or discontinue this competition at any time, or without prior notice.
  • Entrants accept and understand that Red Flush Casino, its employees, officials, directors and all associated or affiliated persons or organizations cannot be held responsible for any and all costs, expenses, liabilities and damages arising from participation in this competition.
  • Entrants accept and understand the terms and conditions that pertain to this competition, and agree that all decisions made by Red Flush Casino are final.
  • The prize of this competition will be distributed to the intended recipient (prize winner) only and cannot be transferred.

Hawk Eye Bonus

  • Only players that have made a minimum deposit of $/£/€ 200 on either Red Flush Casino or Casino La Vida qualify to receive the Hawk-Eye bonus
  • Only errors spotted within the casino lobby are eligible for the Hawk-Eye bonus.
  • All errors must be forwarded to support@redflush.eu or support@casinolavida.com for verification
  • The Hawk-Eye bonus will be credited within 72 hours of the Support Team receiving the error via e-mail
  • Players will be notified via e-mail once their bonus has been credited
  • The bonus amount will be determined by the Casino Host
  • The maximum bonus that players could qualify for is $50.00 for ALL errors spotted in the casino lobby
  • All Hawk-Eye bonuses have a 30 times playthrough requirement and cannot be cashed in until the full playthrough requirements have been met
  • The maximum withdrawal amount on any winnings from the Hawk-Eye bonus is $/£/€ 250.
  • $5 per error will be credited up to a maximum of $50 per player, per month
  • Bonuses remain at the discretion of the casino host after verification has been made by the support team

PRIVACY POLICY

Red Flush Casino respects the privacy of each and every visitor and user to the website as well as to the casino. We believe it is of utmost importance for us to protect the information we collect from our Players, and have adopted this Privacy Policy to protect their privacy and information as much as to protect our own.

  • Red Flush will not sell, give away, or otherwise communicate any personal or corporate information belonging to our players or users to any other persons or companies, except as necessary to provide our users with the best service and products available.
  • Red Flush will only ever provide players and users with information or materials if they have previously requested it.
  • Red Flush will provide our players and users with the opportunity to remove their information from our database at any time by personal request.
  • We do not endorse spam, and our full policy on spam can be read by clicking here. Only registered players and parties who have selected to "opt in" to our campaigns are placed on our email lists.

It is important for players to remember that the protection of their privacy begins with them. All players and users are asked to please maintain the secrecy of their account ID’s and passwords, and to always be careful and responsible whenever disclosing information online.